When setting up a brand new business, it’s often hard to see the wood for the trees and to know what to do first. When Hannah Walton set up Blaze Accounts and Tax in September 2024, she knew she needed robust and secure IT systems, but whilst having a certain degree of technical knowledge, she felt a little clueless as to how to go about it.
Customer data needed to be protected and she wanted to use various accounting systems. Her team would also need a professional telephone system which can be accessed from anywhere and one that could transcribe messages to email for easy reference. Once she had premises, she also realised that she would need a CCTV and a door entry system.
Priority IT had worked with Hannah and her previous business partner for nearly four years, so Hannah had no qualms in appointing Priority IT to provide managed support for her new business. Kieran and the team helped her transfer agreed client information from her previous accountancy partnership in a GDPR-compliant manner, and set up her new systems so there was a seamless transition to Blaze Accounts and Tax.
Keen to offer an entirely paperless business to her clients, the Priority IT team have made it easy and safe to share documents, for example. Hannah regularly recommends Priority IT’s services to her clients if they need affordable managed IT support.
“Priority IT’s team are all so friendly and don’t fit the stereotypical ‘IT geek’ profile. They all deal with any issues efficiently and I am never made to feel that I’m asking a silly question. Their service is so good that I model Blaze Accounts’ Customer Service on how they do it.”
Hannah has many ideas for growth within her business and she knows that Kieran and the team will support her endeavours.
“Talking ideas through with Kieran has helped me gain clarity and given me options which will support the growth of the business when the time comes. Nothing seems too much trouble. I’m a believer in not struggling with something that I’m not an expert in. I could do some of what Priority IT do for me, but I’d probably muck it up, so I’m pleased to let them do it and get it right!”
