Business IT support

Priority IT provide flexible IT support for small to medium-sized businesses. We will help you get the best from your IT system, and provide you with complete peace of mind.

We tailor-make IT support to suit you and your business

Whether you’re a sole trader with one computer, a start-up business with five computers, or an established SME with 50, we’ll design a package of managed IT support to fit. While each package is different, most include important services such as:

  • unlimited remote and on-site support

  • regular, automated backups of your files

  • anti-virus protection

  • web filtering to protect your staff from inappropriate websites

  • IT management meetings every 6 months to assess your business and IT requirements, and develop a strategic plan for the year ahead

Seeking IT support for the first time, or looking to switch?

We know that engaging an IT support company for the first time may feel a big step, so we work hard to make it easy and affordable.

And we know that if you already have an IT support company, the thought of changing can feel worrying. That’s why we’ve a created a ‘safer switching’ process that ensures the changeover to Priorty IT is swift and seamless.

For friendly, professional advice on IT support for your business, call us on 01225 636000, or email [email protected]

Priority IT superhero.

We don’t just show up for our clients online: we’re happy to show up in person too!

We provide friendly, efficient IT support online, on the phone and on-site

The Internet has changed the face of IT support, and enables us to prevent many problems without you ever being aware of them.

And if something more complex crops up, our tech team can often resolve it by accessing your computer remotely, or by talking through the problem with you over the phone.

But there are times you’ll be glad your IT support company is a local one – and one that is both willing and able to drop by to see you. So should a physical or hardware issue arise, we’ll fix the problem on-site at your premises, or take the faulty equipment back to our fully equipped lab.

For friendly, professional advice on IT support for your business, call us on 01225 636000, or email [email protected]

Don’t just take our word for it: here’s what our clients say…

“Priority IT remove any worries I have had about IT, and Kieran and his team are always on hand if needed.”

Sam Gooding, Gooding Accounts, Westbury

“After our initial meeting with Kieran, we felt he had a really good understanding of our business and the way we operate. The transition between our previous IT company and Priority IT was really smooth. Priority IT’s service is very easy to use, efficient and they are quick to respond. We would recommend them to anyone looking for efficient, professional IT support.”

Lianna Bradshaw, Jane James & Associates, East Kennet

“Priority IT sorted our connectivity in two weeks when BT couldn’t manage it in over six months.”

Sam O’Connor, The Floorsmith, Westbury

“There were no issues transitioning to Priority IT – my staff didn’t even know anything had happened!”

Malcolm Drinnan, Thornbury Surfacing, Chippenham
“I felt our previous provider was charging too much, delivering too little, and didn’t involve me. I now trust everything to Priority IT and I don’t feel taken advantage of. Everything just works!.”
Chris Mangham, Wyvern Farm Vets, Frome

“Priority IT’s ability to talk through issues with our staff in non-computer speak helps us to better understand our IT requirements and ensure our systems can cope with our future business needs.”

Michelle Churchill, Operations Manager, Wye Valley Brewery, Hereford
“Priority IT are streets ahead of our previous provider. Their response time is so much better.”
Nigel Inseal, Emergency First Aid Training, Westbury

“Their service is so good that I model our own customer service on it!”

Hannah Walton, Blaze Accounts and Tax, Gillingham

“If you’re looking for a local company that will take care of you, Priority IT is an excellent choice.”

Duncan Hutchinson, YB Fixings, Swindon

“We’ve been using Priority IT for almost five years. They provide a great service and practical, down-to-earth advice. Their staff are friendly and happy to speak in English rather than using IT jargon.”

Julie Curtis, Commercial Director, Castle Sundborn

“At Walton Civil Engineering, we embrace technology to give our business an edge in a competitive sector. Priority IT have always delivered, and are continually developing our computer systems to keep us ahead of the competition.”

Mark Johnson, General Manager, Walton Civil Engineering, Shepton Mallet
Priority IT superhero.